Welcome to our Store
Welcome to our Store

Refund Policy


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#**Refund Policy**

At **[Polovision.store]**, we want you to be completely satisfied with your purchase. If you're not happy with your order, we gladly accept returns under the following conditions:

### **Return Conditions:**
- **Eligibility:** Returns are accepted within **7 days** of receiving your order.
- **Condition:** Items must be **unworn, unwashed, and in their original condition** with all tags attached.
- **Exclusions:** Sale items, custom orders, and gift cards are **non-refundable**.

### **How to Return:**
1. **Contact Us:** Email us at **polovision229@gmail.com** within 7 days of receiving your order to initiate the return process.
2. **Return Shipping:** Customers are responsible for return shipping costs unless the item is defective or we made a mistake.
3. **Refunds:** Once we receive and inspect the returned item, a refund will be issued to your original payment method. Please allow up to **10 business days** for the refund to process..